Operations Manager

$60,000 - $80,000/Yr

Sugarbug Dental & Orthodontics - Oxnard, CA

Full-time - Mid Level

Oxnard, CA

Ambulatory Health Care Services

About the position

Sugarbug is an established practice that has been serving the county of Ventura for over 15 years. Our company has expanded and continues to grow, creating opportunities to grow our team. Sugarbug is currently looking for Managers to join our practice. This position requires dedication to the delivery of quality oral health care for all children, a caring and compassionate nature, and a commitment to becoming an integral part of Sugarbug's oral health care team. If you are interested in joining an established and growing practice, joining Sugarbug Dental & Orthodontics is a great opportunity for you.

Responsibilities

• Manages and organizes office operations and procedures including account management, information management, banking, deposits, petty cash, staffing, EDR/EHR systems, and supplies.
• Ensures quality front desk services are provided and actively engages in a quality assurance program for these services.
• Oversees orders and maintains office supplies and inventory efficiently and cost effectively.
• Analyzes and maximizes office productivity.
• Establishes and monitors uniform correspondence procedures and style practices.
• Develops and monitors administrative office budget; ensures office activities are conducted within budgetary restrictions; initiates cost reduction programs.
• Manages office security system and keys as distributed by the company.
• Prepares reports and correspondence as needed.
• Assists with general clerical/administrative duties including answering phones, preparing correspondence and memoranda, faxing, copying, and mailing, scheduling, check-in, check-out, insurance coordination and traffic.
• Hires, trains, supervises, motivates, and develops office staff; manages schedules and workflow.
• Continually motivates staff in a positive manner, establishes camaraderie and a positive work culture.
• Ensures that dental support staff are scheduled and assigned accordingly to meet dental client needs.
• Develops and maintains doctors schedules to meet practice goals.
• Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations.
• Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance.
• Keeps up to date on the overall activities of the team, identifying problem areas and taking corrective actions.

Requirements

• Bachelor's degree (B. A.) or equivalent or two to four years related experience, an equivalent combination of education and experience REQUIRED.
• Basic competence in duties and tasks of supervised employees.
• Excellent verbal and written communication skills.
• Commitment to excellence and high standards.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Ability to work independently and as a member of various teams and committees.
• Acute attention to detail.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Good judgement with the ability to make timely and sound decisions.
• Demonstrated ability to plan and organize projects.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Proficient on EHR/EDR, Microsoft Office, QuickBooks, Quicken, Excel.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

Nice-to-haves

• Graduate Degree Preferred
• Bilingual skills a plus.

Benefits

• Salary range of 60-80k yearly based on experience and education.