Operations Manager
$35,360 - $60,320/Yr
CVS Health - Mount Ephraim, NJ
posted about 1 month ago
Full-time - Entry Level
Mount Ephraim, NJ
10,001+ employees
Health and Personal Care Retailers
About the position
The Operations Manager at CVS Health plays a crucial role in the Store Management team, focusing on driving store execution and performance while enhancing customer loyalty through excellent service. This position supports the Store Manager in overseeing the strategic operations of the store, ensuring a productive and engaged team, and maintaining high standards of customer service.
Responsibilities
- Lead and supervise store crew activities
- Communicate effectively with store crew and supervisors
- Support Store Manager in operational and service improvement plans
- Assist customers with inquiries and complaints
- Promote CVS customer service culture
Requirements
- Deductive reasoning ability and advanced analytical skills
- Strong computer skills
- Advanced communication and leadership skills
- Ability to work a flexible full-time schedule, including early mornings, overnight, and weekends
Nice-to-haves
- Experience as a retail manager or supervisor
- High School diploma or equivalent preferred
Benefits
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Employee Stock Purchase Plan
- Fully-paid term life insurance
- Short-term and long-term disability benefits
- Well-being programs
- Education assistance
- Free development courses
- CVS store discount
- Paid Time Off (PTO) and paid holidays
