operations manager

$75,000 - $85,000/Yr

Randstad - Lake Forest, IL

Full-time - Mid Level

Lake Forest, IL

Administrative and Support Services

About the position

The Operations Manager will lead and optimize operations within the organization, focusing on enhancing efficiency and managing a team of managers and support staff. This role involves overseeing various operational aspects, including logistics, inventory management, and quality control, while ensuring that performance metrics are met and improved upon.

Responsibilities

• Supervise and guide a team (warehouse, parts, quality, inventory) offering direction, training, and performance assessments
• Create and execute strategies and procedures to enhance operational efficiency and lower expenses
• Oversee operational performance and introduce enhancements to meet key performance indicators
• Assist in management reporting, information distribution, and organizational planning while creating and overseeing a structured quality control process
• Track metrics and performance for staff
• Manage the coordination of inventory equipment logistics for events
• Improve the effectiveness and efficiency of support services
• Ability to safely operate a forklift and other warehouse equipment
• Manage discrepancies and returns
• Lead continued growth of the parts & warehouse departments, including physical department layout and organization
• Support all sales and service areas and interdepartments communications as needed

Requirements

• 3 years of experience in operations management
• Strong analytical mindset with a focus on operational improvements
• Excellent communication and organizational skills
• Ability to handle logistics and coordinate complex tasks

Nice-to-haves

• Experience with Google for Business Suite
• Prioritizing and decision-making skills
• Team building and planning abilities

Benefits

• Health insurance
• 401K contribution
• Incentive and recognition program