Operations Manager

Goodwill Southern Rivers - Albany, GA

Full-time - Mid Level

Albany, GA

Social Assistance

About the position

The Operations Manager is responsible for the effective and successful management of productivity, quality control, and safety measures as set for the PowerWorks Inc. company. The Operations Manager will ensure safe and efficient operations and serve as a company representative on regulatory issues. The Operations Manager will enhance the operational procedure, systems, and principles in information flow and management, and business processes, enhance management reporting and look for opportunities to improve.

Responsibilities

• Ensure quality control practices are met by conducting quality assurance and inspections.
• Manage all maintenance operations, including coordinating repairs, providing technical support, processing, and tracking work orders.
• Maintain staff schedules and verify the time in the HRIS system.
• Assist the Management Team in assuring that disabled employees/clients are assigned to jobs adequate to their respected skills, abilities, and limitations.
• Maintain a system for security and loss prevention.
• Train and develop direct reports to accurately complete contract tasks.
• Identify opportunities to standardize, expand shifts, and become interchangeable.
• Assist in the development and implementation of methods to better meet workload requirements and increase efficiencies.
• Maintain performance standards required by the contract and keep the Assistant Project Manager and Project Manager informed of significant facts concerning their department.
• Assist in administrative duties, including input on hiring, onboarding, separation, and payroll information for team members.
• Handle all work-related accidents in accordance with organizational guidelines.
• Ensure all invoices are correct and submitted in a timely manner.
• Maintain and submit all reports, receipts, and documents required by the government and PowerWorks.
• Seek out methods to improve processes to increase customer satisfaction.
• Perform other duties as assigned by leadership.

Requirements

• Level of knowledge normally gained through completion of an undergraduate degree.
• Minimum 5 years of progressive work-related experience.
• Quality Control certificates; OSHA 30 Hour Certificate.
• Experience with or possesses the ability to grow existing contracts or business revenue.
• Experience working with individuals with disabilities.
• Prior Military experience, Senior NCO or Officer preferred.

Benefits

• Salaried position
• Medical, Dental, and Vision insurance
• A generous paid time off (PTO) plan
• 401k with a company match