Operations Manager

$36,816 - $64,480/Yr

CVS Health - Chicago, IL

Full-time - Entry Level

Chicago, IL

10,001+ employees

Health and Personal Care Retailers

About the position

The Operations Manager at CVS Health plays a crucial role in the Store Management team, focusing on driving store execution and performance while enhancing customer loyalty. This position involves overseeing daily operations, managing staff, and ensuring excellent customer service, all under the guidance of the Store Manager. The Operations Manager is responsible for maintaining a productive store environment and implementing company policies effectively.

Responsibilities

• Lead and supervise store crew activities
• Communicate effectively with store crew and supervisors
• Support Store Manager in operational and service improvement plans
• Assist customers with inquiries and complaints
• Promote CVS customer service culture

Requirements

• High school diploma or GED preferred
• Experience in supervising or management roles
• Advanced communication and leadership skills
• Deductive reasoning and analytical skills
• Ability to work a flexible schedule including early mornings, overnight, and weekends

Nice-to-haves

• Experience as a retail manager or supervisor

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Employee stock purchase plan
• Health insurance
• Life insurance
• Paid Time Off (PTO)
• Paid holidays
• Education assistance
• Well-being programs