Operations Manager

$60,000 - $70,000/Yr

Accelerated - Folcroft, PA

Full-time - Mid Level

Folcroft, PA

Insurance Carriers and Related Activities

About the position

The Operations Manager at Accelerated, Inc. is responsible for overseeing all operational aspects of the logistics company, ensuring efficiency and cost-effectiveness. This role includes managing drivers, dock personnel, and office staff, maintaining staffing levels, ensuring quality control, and responding to inquiries from both internal and external stakeholders. The position requires a hands-on approach to problem-solving and operational management in a fast-paced environment.

Responsibilities

• Be responsible for all City Drivers, Line haul Drivers, dock personnel, and help maintain the office staff.
• Monitor payroll costs with local station manager to ensure that we are operating as efficiently as possible.
• Review all expense areas in order to keep costs to a minimum.
• Assist the sales department in maintaining and expanding our customer base, including direct sales and joint calls with the Director of National Sales.
• Schedule all line hauls to ensure that we meet our service requirements.
• Monitor dispatch boards on Pick-up and Delivery sides, as well as monitoring incorrect dates on PODs.
• Maintain proper staffing to ensure that all customers receive the service that we have committed to.
• Ensure minimal misrouted and damaged freight.
• Quality Control of Forklifts, Trailers, Vehicles, and warehouse.
• Be responsible for drivers logs, trip reports, vehicle inspections, and ensure they are maintained in an organized manner.
• Respond to all emails to customers and in-house personnel promptly.
• Take a creative approach to finding solutions to problems.
• Timely training on all material issued for Safety and Corporate memos.
• Daily upkeep of the Unprocessed Report to ensure maximum revenue is processed each day/week.
• Participate in management meetings to discuss future growth of the company and your immediate station.
• Monitor terminal on site daily to ensure accuracies and well-being of local operations.
• Fill in for employees who are out on PTO or termed.
• Actively participate with HR & Safety Department to fill any gaps in staff.

Requirements

• 3-5 years LTL transportation industry experience.
• At least 1 year of air freight experience is a must.
• Must be a problem solver.
• Previous trucking management experience preferred.
• Hands-on ability to manage and operate in office and warehouse environment effectively and efficiently.
• Excellent communication skills are a must.
• Working knowledge of DOT regulations.
• Must be able to pass company background check and drug screen.

Nice-to-haves

• Experience with warehouse management systems.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Opportunities for career growth and advancement within the company.
• Annual pay increases with review.