OPERATIONS MANAGER

$85,000 - $90,000/Yr

Food Safety Net Services - Boise, ID

Full-time - Manager

Boise, ID

501-1,000 employees

Professional, Scientific, and Technical Services

About the position

The Operations Manager at Food Safety Net Services is responsible for overseeing daily laboratory operations, ensuring quality and efficiency in microbiological and chemical testing. This role involves managing a team, maintaining compliance with quality standards, and enhancing laboratory productivity while providing excellent customer service.

Responsibilities

• Partner with Laboratory Manager to hire, train, engage, empower, schedule labor and workflow, coach, counsel, review performance and develop all laboratory team members.
• Achieve a high level of proficiency in all positions within the laboratory.
• Participate in generating and interpreting operations budgets and various operational reports.
• Understand and assist with proficiency, technical/scientific standards, employee training, and quality control processes.
• Ensure that results are accurate through management of data traceability in LIMS system and adherence to approved laboratory techniques.
• Work with Technical Manager to ensure compliance with FSNS Quality Management systems and ISO 17025 requirements.
• Address and resolve any malfunctioning equipment/facility issues or non-compliance of supplies and reagents.
• Be proficient in the practical applications of method validation and industry regulations.
• Periodically review and visually audit laboratory staff and processes for compliance.
• Provide customer service, managing sample and testing flow to meet specifications and deadlines.
• Isolate needs for retests of client samples based on quality control concerns.
• Maintain a high degree of technical competence by staying updated on industry issues and trends.
• Assist with managing priorities and schedules to achieve individual and team goals.
• Responsible for the safety of oneself and others in the workplace.
• Complete required training and authorized for method verification.

Requirements

• 5+ years direct experience in commercial microbiological laboratory testing.
• 3+ years direct supervision experience.
• Understanding of GMPs, GLPs, and laboratory quality assurance principles.
• Experience with computerized laboratory information management systems (LIMS) preferred.
• Preferred BS/MS Degree in Microbiology, Chemistry, Food Technology, or related field.

Nice-to-haves

• Customer service experience preferred.
• Understanding of ISO/IEC 17025 preferred.

Benefits

• Progressive 401k Retirement Savings Plan
• Employer Paid Short- Term and Long-Term Disability, and Life Insurance
• Group Medical
• Tuition Reimbursement
• Flexible Spending Accounts
• Dental
• Paid Holidays and Time Off