Operations Manager

$52,000 - $52,000/Yr

Jordahl Custom Homes - West Fargo, ND

Full-time - Mid Level

West Fargo, ND

Construction of Buildings

About the position

The Operations Manager at Jordahl Custom Homes is responsible for overseeing the daily operations of property management, ensuring efficiency and effectiveness in service delivery. This role involves managing maintenance functions, leading a team of operations staff and maintenance technicians, and fostering a collaborative work environment. The Operations Manager plays a crucial role in maintaining a safe and well-functioning environment, contributing to the overall success of the organization.

Responsibilities

• Oversee day-to-day operations of property management.
• Ensure efficient work schedules for maintenance technicians.
• Prioritize and delegate tasks for timely completion of maintenance projects.
• Monitor work progress and adjust as needed.
• Collaborate with the team to plan and execute preventive maintenance programs.
• Streamline operational processes to optimize efficiency and resource utilization.
• Coordinate with external contractors for specialized repairs or projects.
• Oversee tenant transitions during move-out and conduct property inspections.
• Identify cost-saving opportunities without compromising quality.
• Oversee inventory of maintenance supplies and implement control measures.
• Monitor resident satisfaction and drive continuous improvement initiatives.
• Communicate with tenants regarding scheduling or policy changes.
• Address tenant concerns and complaints related to operations or maintenance.
• Develop and implement a quality control program to ensure adherence to standards.
• Conduct regular audits and inspections of property management processes.
• Ensure maintenance technicians adhere to safety protocols and conduct safety training.
• Stay updated on industry best practices and ensure compliance with regulations.
• Generate reports on maintenance performance and provide updates to management.
• Foster strong relationships with vendors, contractors, and partners.

Requirements

• Diversified background with property management experience required.
• Maintenance experience strongly encouraged.
• Thorough understanding of industry practices, theories, and policies.
• Excellent analytical and problem-solving skills.
• Ability to prioritize tasks and delegate appropriately.
• Ability to identify issues and determine necessary repairs.
• Ability to plan maintenance schedules for building systems.
• Strong supervisory and leadership skills.
• Ability to view challenges as opportunities for learning and development.
• Ability to remain flexible and efficient in a fast-paced environment.

Benefits

• Health savings account
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching