Operations Manager

$35,360 - $64,480/Yr

CVS Health - Sandwich, MA

Full-time - Entry Level

Sandwich, MA

Health and Personal Care Retailers

About the position

The Operations Manager at CVS Health plays a crucial role in the Store Management team, focusing on enhancing customer service and driving store performance. This position supports the Store Manager in overseeing store operations, managing staff, and ensuring a high level of customer satisfaction, all while embodying the company's commitment to human-centric health care.

Responsibilities

• Lead and manage store crew effectively.
• Supervise, assign, and direct activities of the store's crew.
• Communicate information to store crew and supervisors in a timely manner.
• Support Store Manager with action plans for operational and service improvement.
• Assist customers with their questions, problems, and complaints.
• Promote CVS customer service culture.

Requirements

• Deductive reasoning ability and advanced analytical skills.
• Advanced communication skills and leadership abilities.
• Supervision and influencing skills.
• Ability to work a full-time flexible schedule, including early morning, overnight, and weekend shifts.

Nice-to-haves

• Experience as a retail manager or supervisor.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan.
• Fully-paid term life insurance plan.
• Short-term and long-term disability benefits.
• Well-being programs.
• Education assistance and free development courses.
• CVS store discount and discount programs with partners.
• Paid Time Off (PTO) and paid holidays.