Operations Manager

$41,600 - $41,600/Yr

Orangetheory - Franchise #0308 - Milford, CT

posted 5 days ago

Full-time - Mid Level
Milford, CT
101-250 employees

About the position

The Operations Manager at Orangetheory Fitness is responsible for ensuring operational excellence across multiple studio locations. This role focuses on maintaining high-quality standards in facility management, equipment handling, and vendor relationships while adhering to budget constraints. The Operations Manager is expected to be organized, proactive, and capable of troubleshooting issues as they arise, contributing to a positive work environment and community engagement.

Responsibilities

  • Facility maintenance, issues, and repairs
  • Maintain order and cleanliness of the studios
  • Conduct facility audits and walk-throughs
  • Manage inventory levels and supplies for studio maintenance and marketing materials
  • Oversee retail purchasing and inventory
  • Perform daily financial reporting, including budget reconciliation and auditing refunds
  • Implement IT, technical, and facility updates
  • Maintain and maximize working relationships with outside vendors
  • Cross-train on studio sales process and class check-in process
  • Conduct MBO audits, such as deactivating terminated members
  • Analyze current processes and seek improvements for efficiency

Requirements

  • High school diploma or GED
  • Bachelor's degree preferred
  • 1-2 years of operations experience, ideally in a fitness setting

Nice-to-haves

  • Detail-oriented and well organized
  • Solution-oriented
  • Ability to multi-task with minimal supervision
  • Proven flexibility and willingness to handle various tasks independently

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off
  • Employee discounts
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