Operations Manager

Big Boy Restaurants International - Southfield, MI

Full-time - Mid Level

Southfield, MI

1,001-5,000 employees

Food Services and Drinking Places

About the position

The Operations Manager at Big Boy Restaurants is responsible for overseeing all restaurant operations for company-owned locations. This role focuses on managing and developing the operations department, ensuring effective collaboration with various support departments to enhance operational efficiency and meet financial goals.

Responsibilities

• Oversee, manage, and develop the operations department.
• Develop Area Managers through meetings and one-on-one interactions.
• Participate in company strategic planning meetings to increase sales and profits.
• Collaborate with marketing to generate effective marketing programs.
• Work with payroll to streamline payroll processes.
• Coordinate with IT to enhance POS programs and procedures.
• Enforce established quality standards with Big Boy Food Group.
• Ensure compliance with Human Resources policies.
• Generate performance reviews and action plans as needed.
• Regularly review financial results.

Requirements

• Proven experience in restaurant operations management.
• Strong leadership and team development skills.
• Ability to participate in strategic planning and execution.
• Excellent communication and interpersonal skills.
• Experience in collaborating with various departments such as marketing, payroll, IT, and HR.

Nice-to-haves

• Experience in the restaurant or food service industry.
• Familiarity with POS systems and payroll processes.
• Ability to work flexible hours including weekends as needed.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance