Operations Manager

About the position

The Account Operations Manager coordinates and directs the day-to-day campus general maintenance and plant operation and manages community support services related to site educational programming, planning, construction, maintenance, and alteration of equipment, machinery, buildings, and other facilities personally or through delegation to subordinate supervisors. Responsibilities include interviewing, hiring, orientating, and training employees; planning, assigning and directing work; appraising performance reviews; rewarding and disciplining employees; addressing complaints and resolving problems.

Responsibilities

• Provides ongoing communication and reporting of site activity to both the client and ABM senior management.
• Inspects buildings and grounds and evaluates support services effectiveness and use of space and facilities.
• Processes all general maintenance requested services and specific assigned PM activities.
• Directs general maintenance personnel and workers engaged in community support, equipment service, installation and repair, facilities equipment repair, and preventive maintenance.
• Plans, budgets, and schedules facilities modifications including cost estimates, bid sheets, layouts, and contracts for construction and acquisitions.
• Helps develop long-range plans, conceptual designs, and capital outlay requirements and documentation for buildings and grounds.
• Formulates and coordinates program specifications, requirements for proposals and contracts, and associated documents.
• Acts as liaison to public utility, environmental, and energy agencies.
• Inspects construction and installation progress to ensure conformance to established specifications.
• Reviews service contracts for compliance with site needs and provides oversight to validate adherence to specifications and quality of deliverables.
• Assists in the coordination of building space allocation, layout, and communication services.

Requirements

• Bachelor's degree (B.A.) from a four-year college or university.
• 5-10 years related experience and/or training; or equivalent combination of education and experience.
• Computer skills including Office 365 with strong ability in Excel and PowerPoint / Outlook Mail.
• CMMS (Asset Essentials) Software Experience.
• MS Project or Milestones Simplicity Certificates.
• Current Driver's License.
• Formal Facilities Management Certification (BOMI, CFM, etc. preferred).
• HVAC, Carpentry.

Benefits

• Comprehensive benefits package including eligibility to participate in a Company incentive or bonus program.