Operations Manager

Ulta Beauty - Northbrook, IL

Full-time - Mid Level

Northbrook, IL

10,001+ employees

Health and Personal Care Retailers

About the position

The Operations Manager (OM) at Ulta Beauty is responsible for leading a high-performing team to achieve top-line sales growth while embodying the company's mission, vision, and values. This role involves overseeing store operations, managing inventory processes, and driving performance through effective leadership and operational excellence. The OM plays a crucial role in talent acquisition, training, and development, ensuring compliance with company standards, and fostering a culture of accountability and engagement among associates.

Responsibilities

• Promote a culture of accountability to meet or exceed store goals related to sales and guest loyalty.
• Drive company profitability through operational excellence and expense control.
• Leverage store forecast and payroll budgets to support scheduling needs and maximize productivity.
• Review and analyze financial and operational reporting regularly.
• Perform makeup applications and product demonstrations to enhance guest service experience.
• Attract, hire, and retain a diverse team of top talent.
• Build a highly engaged team through effective collaboration and communication.
• Support professional development through training and performance reviews.
• Ensure compliance with Ulta Beauty's policies and standards.
• Manage service and store supply inventory and ordering processes.

Requirements

• Bachelor's degree preferred.
• 2-3+ years of fast-paced retail management experience.
• Proven success in driving top-line sales and managing payroll budgets.
• Experience in monitoring inventory levels and achieving operational excellence.
• Strong leadership skills with the ability to attract and develop talent.
• Proficient with basic technology, including Point of Sale systems and Microsoft Office.

Nice-to-haves

• Experience in the beauty industry.
• Knowledge of current beauty trends and products.
• Bilingual communication skills.

Benefits

• Competitive salary and performance bonuses.
• Employee discounts on products and services.
• Opportunities for professional development and training.
• Flexible scheduling options.