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Operations Manager
$35,360 - $60,320/Yr
CVS Health - Northville, MI
posted about 2 months ago
Full-time - Entry Level
Northville, MI
10,001+ employees
Health and Personal Care Retailers
About the position
The Operations Manager at CVS Health plays a crucial role in the Store Management team, focusing on driving store execution and performance while enhancing customer loyalty. This position involves overseeing daily operations, managing staff, and ensuring excellent customer service, all under the guidance of the Store Manager. The Operations Manager is responsible for maintaining a productive store environment and implementing company policies effectively.
Responsibilities
- Lead and supervise store crew activities
- Communicate effectively with store crew and supervisors
- Support Store Manager in operational and service improvement plans
- Assist customers with inquiries and complaints
- Promote CVS customer service culture
Requirements
- High school diploma or GED preferred
- Experience in a supervisory or management role
- Advanced communication and leadership skills
- Ability to work a flexible schedule including early mornings, overnight, and weekends
- Strong analytical and computer skills
Nice-to-haves
- Experience as a retail manager or supervisor
Benefits
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Employee stock purchase plan
- Health insurance
- Life insurance
- Paid Time Off (PTO)
- Paid holidays
- Education assistance
- Well-being programs
