Operations Manager

$40,000 - $50,000/Yr

1-800-GOT-JUNK? - Drexel Hill, PA

Full-time - Mid Level

Drexel Hill, PA

Waste Management and Remediation Services

About the position

The Operations Manager at 1-800-GOT-JUNK? is responsible for overseeing the daily operations of junk removal services. This role requires strong organizational skills, excellent communication, and the ability to manage logistics effectively. The Operations Manager will spend time both in the office and on the road, ensuring efficient service delivery and customer satisfaction.

Responsibilities

• Schedule and dispatch junk removal teams to various locations.
• Communicate with customers to confirm appointments and provide updates.
• Monitor and track the progress of removal teams throughout the day.
• Handle customer inquiries and resolve any issues that arise.
• Maintain accurate records of jobs, routes, and team performance.
• Collaborate with the team to optimize routes and improve efficiency.
• Ensure compliance with company policies and safety regulations.
• Consistent coaching of Team Members, must be comfortable with providing feedback to others.

Requirements

• High school diploma or equivalent; additional education or training in logistics or related fields is a plus.
• Previous experience in dispatching or logistics preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Proficiency in using dispatch software and other computer applications.
• Ability to work well under pressure and in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• A positive attitude and a team player mentality.

Benefits

• Compensation: $40K-$50K annually (inclusive of base hourly pay and bonuses; pay will commensurate with experience)
• Health, dental, and vision insurance after 60 days of employment
• 3% guaranteed on a 401K after a year of employment
• A fun and supportive work environment
• A chance to make a positive difference in your community