Operations Manager

$75,000 - $75,000/Yr

cabi outlet - Monroe, OH

Full-time - Mid Level

Remote - Monroe, OH

About the position

The Operations Manager at cabi outlet is responsible for overseeing the administrative and daily operations of a retail company, ensuring efficiency and productivity across teams. This role involves providing leadership, optimizing operations, and driving process improvements while supporting the brand's core business objectives.

Responsibilities

• Recruits, hires, and trains qualified store managers and assists store teams in fulfilling their hiring needs.
• Maximizes field productivity and profitability through timely monitoring of reports.
• Assists in the build out and setting up of new store locations.
• Travels to store locations with little notice across various states.
• Identifies, analyzes, and implements process improvements to streamline operations, reduce costs, and improve productivity and quality across all stores.
• Provides regular reports and updates to the Director of Stores on operational performance, progress, and challenges.
• Ensures that operations comply with industry standards, local regulations, and company policies, including health and safety regulations.
• Addresses operational challenges quickly and efficiently, resolving any issues related to workflow disruptions, employee concerns, or customer satisfaction.
• Maintains regular, reliable attendance.
• Performs related duties as assigned or as the situation dictates.

Requirements

• Proven experience as a Business Manager or Operations Manager.
• Strong communication skills, with the ability to engage effectively with staff at all levels.
• Advanced proficiency in computer applications, particularly Excel.
• Prior experience training, coaching, and counseling store managers.
• Excellent written and verbal communication skills.
• Exceptional problem-solving and analytical abilities.
• In-depth knowledge of operational processes and best practices.
• Strong leadership and team management skills.
• Ability to manage multiple projects and priorities simultaneously.
• Outstanding interpersonal skills and ability to build relationships across teams.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance