Operations Manager

$35,360 - $64,480/Yr

CVS Health - Newton, MA

Full-time - Mid Level

Newton, MA

Health and Personal Care Retailers

About the position

The Operations Manager at CVS Health plays a crucial role in the Store Management team, focusing on driving store execution and performance while enhancing customer loyalty through excellent service. This position supports the Store Manager in overseeing the strategic operations of a CVS/pharmacy store, ensuring a productive and engaged team, and maintaining high standards of customer service.

Responsibilities

• Lead and supervise store crew activities
• Communicate effectively with store crew and supervisors
• Support Store Manager in operational and service improvement plans
• Assist customers with inquiries and complaints
• Promote CVS customer service culture

Requirements

• High school diploma or GED
• Mid-level supervisory experience
• Strong analytical and deductive reasoning skills
• Advanced communication and leadership skills
• Ability to work a flexible schedule including early mornings, nights, and weekends

Nice-to-haves

• Experience as a retail manager or supervisor

Benefits

• Store discount
• Employee stock purchase plan
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Vision insurance
• Life insurance