Operations Manager

$31,200 - $41,360/Yr

Crunch Fitness Canada - Kennesaw, GA

Full-time - Entry Level

Kennesaw, GA

51-100 employees

Personal and Laundry Services

About the position

The Operations Manager at Crunch Fitness is responsible for overseeing the successful operation of the front desk, ensuring that members receive exceptional customer service. This role involves hiring, training, and managing front desk staff while fostering a positive and energetic environment that aligns with Crunch's philosophy of making fitness fun and inclusive. The position offers significant opportunities for personal and professional growth within a rapidly expanding company.

Responsibilities

• Oversee the successful operation of the front desk.
• Hire, train, and manage front desk staff.
• Ensure members receive the highest level of customer service.
• Foster a positive and energetic work environment.
• Implement marketing strategies to promote the gym.
• Maintain organized operations and efficient communication.

Requirements

• Desire for personal growth.
• Team-oriented with an outgoing personality.
• Organizational skills.
• Service-minded approach.
• Sales experience preferred.
• Exceptional marketing skills.
• Effective communication skills.
• Computer skills are essential.
• Experience in a health club or hospitality industry preferred.

Nice-to-haves

• Experience in sales and marketing within the fitness industry.
• Background in customer service roles.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Paid time off (PTO)
• Life insurance
• Short-term disability insurance
• Free Crunch Fitness membership
• Discounted personal training sessions
• Opportunities for advancement