Operations Manager

Luv Bridal • San Diego, CA

473d • $58,240 - $72,800

About The Position

The Showroom Operations Manager at Luv Bridal plays a crucial role in ensuring the smooth operation of the store while providing exceptional service to brides. This position combines leadership, customer service, and operational expertise to create a memorable experience for clients. The manager will also serve as a bridal stylist, taking appointments and generating sales, while continuously seeking ways to enhance the customer journey and improve store functionality.

Requirements

• 2-5 years of retail experience in bridal or other service-based business.
• Ability to coach and lead by example.
• Interest in fashion and trends.
• Humble and able to work in a team environment.

Responsibilities

• Ensure all areas of the business are operating smoothly and effectively.
• Provide leadership to teammates and contribute to the showroom's success.
• Serve as a bridal stylist, taking appointments and generating sales.
• Support store leadership in maintaining a customer-centric environment.
• Take an average of 10 appointments per week, each lasting 90 minutes.
• Style brides and assist them in choosing their dream dress.
• Make confirmation calls, schedule appointments, and follow-up appointments.
• Plan and participate in in-store and out-of-store events.
• Build relationships with vendors and participate in community events.
• Assist in managing the showroom floor and support stylists as needed.
• Coach and mentor stylists to improve their appointment success.
• Ensure all team members follow store operations procedures.
• Process shipments and maintain the stockroom and showroom floor organization.
• Complete follow-ups in a timely manner and hold team members accountable.

Benefits

• Competitive hourly wage of $28 - $35.
• Full-time employment with opportunities for growth.
• Inclusive workplace culture that celebrates diversity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed