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Operations Manager
$35,360 - $58,240/Yr
CVS Health - Lindale, TX
posted about 2 months ago
Full-time - Entry Level
Lindale, TX
Health and Personal Care Retailers
About the position
The Operations Manager at CVS Health plays a crucial role in the Store Management team, focusing on enhancing customer service and driving store performance. This position is responsible for overseeing daily operations, managing staff, and ensuring a high level of customer satisfaction, all while supporting the Store Manager in achieving the store's strategic goals.
Responsibilities
- Lead and supervise store crew activities
- Communicate effectively with store crew and supervisors
- Support Store Manager in operational and service improvement plans
- Assist customers with inquiries and complaints
- Promote CVS customer service culture
Requirements
- Deductive reasoning ability and advanced analytical skills
- Strong computer skills
- Advanced communication and leadership skills
- Ability to work a flexible full-time schedule, including early mornings, overnight, and weekends
Nice-to-haves
- Experience as a retail manager or supervisor
- High School diploma or equivalent preferred
Benefits
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Employee Stock Purchase Plan
- Fully-paid term life insurance
- Short-term and long-term disability benefits
- Well-being programs
- Education assistance
- Free development courses
- CVS store discount
- Paid Time Off (PTO)
- Paid holidays
