Operations Manager

General Rv Center - West Palm Beach, FL

Full-time - Mid Level

West Palm Beach, FL

11-50 employees

Motor Vehicle and Parts Dealers

About the position

The Operations Manager at General RV Center is responsible for overseeing the entire facility and ensuring smooth operations across various departments, including Service, Parts, and Sales. This role focuses on problem-solving, maintaining strong customer relations, and driving results to meet organizational goals. The Operations Manager will also be involved in staffing, inventory management, and reporting, contributing to the overall success of the business.

Responsibilities

• Oversee entire facility and maintenance operations.
• Assist with inventory management.
• Work with Service, Parts, and Sales Managers to interview and staff departments.
• Establish and maintain strong relations with customers and management.
• Identify and provide solutions for customer issues.
• Ensure all departments are running smoothly and collaboratively.
• Maintain accurate monthly, quarterly, and year-end reports.

Requirements

• Prior retail management experience is required.
• Strong conflict resolution skills.
• Proficient in Microsoft Excel and Word.
• Strong verbal and written communication skills.
• Ability to listen and provide solutions to finalize sales.
• Reliable with a strong work ethic.
• Professional appearance is necessary.
• Valid driver's license is required.

Nice-to-haves

• Competitive sales nature.
• Team-oriented mindset.
• Ability to establish relationships quickly and earn trust.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Life insurance