Operations Manager

Ulta Beauty - Northbrook, IL

Full-time - Mid Level

Northbrook, IL

10,001+ employees

Health and Personal Care Retailers

About the position

The Operations Manager (OM) at Ulta Beauty is responsible for leading a high-performing team to achieve top-line sales growth while embodying the company's mission, vision, and values. This role involves overseeing store operations, managing inventory processes, and driving performance through effective people management and operational excellence. The OM plays a crucial role in fostering a culture of accountability and engagement among associates, ensuring compliance with company standards, and enhancing the overall guest experience.

Responsibilities

• Promote a culture of accountability to meet or exceed store goals related to sales and guest loyalty.
• Drive company profitability through operational excellence and expense control.
• Leverage store forecast and payroll budgets to support scheduling needs and maximize productivity.
• Review and analyze financial and operational reporting to react timely to store performance.
• Perform makeup applications and product demonstrations to enhance guest service experience.
• Attract, hire, and retain a diverse team of top talent for the store.
• Build a highly engaged team through effective collaboration and communication.
• Support professional development of managers and associates through training and feedback.
• Ensure compliance with Ulta Beauty's policies and standards for the store.
• Manage service, boutique, and store supply inventory and ordering processes.

Requirements

• Bachelor's degree preferred.
• 2-3+ years of fast-paced retail management or relevant work experience.
• Proven success in driving top-line sales and managing payroll budgets.
• Experience in monitoring inventory levels and achieving operational excellence.
• Strong leadership skills in attracting and developing top talent.

Nice-to-haves

• Experience with financial management and interpreting reporting data.
• Proficiency in basic technology, including Point of Sale systems and Microsoft Office programs.

Benefits

• Competitive salary and performance bonuses.
• Employee discounts on products and services.
• Opportunities for professional development and training.