Operations Manager

B.C Companies - Winston, GA

Full-time - Mid Level

Winston, GA

About the position

The Operations Manager is responsible for ensuring that the company's operational processes are efficient, cost-effective, and aligned with strategic objectives. This role involves strategic planning, operational oversight, team leadership, budget management, process improvement, risk management, collaboration, vendor management, customer experience, and performance monitoring.

Responsibilities

• Collaborate with the executive team to set operational goals and develop strategies that align with the company’s vision and long-term objectives.
• Implement policies and systems to improve operational efficiency and scalability.
• Manage and oversee daily business operations, ensuring that departments are working efficiently and meeting performance metrics.
• Oversee production, logistics, supply chain management, and other operational areas critical to the business.
• Lead, mentor, and manage the operations team, ensuring that each department is effectively resourced.
• Foster a culture of continuous improvement, performance accountability, and team collaboration.
• Develop and manage operational budgets, ensuring that resources are allocated effectively.
• Monitor expenses and optimize operational costs without sacrificing service quality or efficiency.
• Identify opportunities for process improvements, automation, and innovation to enhance productivity and reduce costs.
• Implement best practices and drive lean methodologies to improve workflow and reduce bottlenecks.
• Ensure that the organization complies with all applicable regulations, industry standards, and internal policies.
• Develop risk mitigation strategies to address operational challenges and minimize disruptions.
• Collaborate with other departments, such as finance, marketing, sales, and HR, to ensure smooth cross-functional operations.
• Report regularly to the CEO or executive board on operational performance and propose corrective actions when necessary.
• Manage relationships with external suppliers, contractors, and service providers to ensure timely and quality service delivery.
• Negotiate contracts and partnerships that align with operational goals.
• Ensure that operational processes support high-quality customer service and meet customer expectations.
• Monitor product or service quality and implement measures to address any performance issues.
• Track key performance indicators (KPIs) to assess the efficiency and effectiveness of operations.
• Regularly review operational performance metrics and make data-driven decisions to optimize performance.

Requirements

• Proven experience as an Operations Manager or similar role in a relevant industry.
• Strong understanding of operational processes and performance metrics.
• Experience in budget management and cost optimization.
• Excellent leadership and team management skills.
• Ability to develop and implement effective operational strategies.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.

Nice-to-haves

• Experience with lean methodologies and process improvement techniques.
• Familiarity with supply chain management and logistics.
• Knowledge of compliance regulations and risk management strategies.

Benefits

• Health insurance coverage
• 401k retirement savings plan
• Paid holidays
• Professional development opportunities