Operations Manager

$35,360 - $64,480/Yr

CVS Health - Rowley, MA

Full-time - Entry Level

Rowley, MA

Health and Personal Care Retailers

About the position

The Operations Manager at CVS Health plays a crucial role in the Store Management team, focusing on enhancing customer service and driving store performance. This position supports the Store Manager in overseeing store operations, ensuring effective execution of policies, and fostering a productive team environment. The Operations Manager is responsible for various aspects of store management, including sales, inventory, staffing, and customer service, all aimed at helping customers on their path to better health.

Responsibilities

• Lead and supervise store crew activities
• Communicate effectively with store crew and supervisors
• Support Store Manager in operational and service improvement plans
• Assist customers with inquiries and complaints
• Promote CVS customer service culture

Requirements

• Deductive reasoning ability and advanced analytical skills
• Strong communication, leadership, and supervisory skills
• Ability to work a flexible full-time schedule, including early mornings, overnight, and weekends

Nice-to-haves

• Experience as a retail manager or supervisor

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Employee Stock Purchase Plan
• Fully-paid term life insurance
• Short-term and long-term disability benefits
• Well-being programs
• Education assistance
• Free development courses
• CVS store discount
• Paid Time Off (PTO)
• Paid holidays