Operations Manager

$36,400 - $64,480/Yr

CVS Health - New Rochelle, NY

Full-time - Entry Level

New Rochelle, NY

Health and Personal Care Retailers

About the position

The Operations Manager at CVS Health plays a crucial role in the Store Management team, focusing on enhancing customer service and driving store performance. This position supports the Store Manager in overseeing the store's operations, ensuring effective execution of policies, and fostering a productive team environment. The Operations Manager is responsible for managing sales, inventory, staffing, and financial aspects of the store while promoting a customer-centric culture.

Responsibilities

• Lead and supervise store crew activities
• Communicate effectively with store crew and supervisors
• Support Store Manager in operational and service improvement plans
• Assist customers with inquiries and complaints
• Promote CVS customer service culture

Requirements

• Deductive reasoning ability
• Advanced analytical skills
• Strong computer skills
• Advanced communication skills
• Leadership and supervision skills
• Ability to work a flexible schedule including early mornings, overnight, and weekends

Nice-to-haves

• Experience as a retail manager or supervisor

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement savings plan
• Employee Stock Purchase Plan
• Fully-paid term life insurance
• Short-term and long-term disability benefits
• Well-being programs
• Education assistance
• Free development courses
• CVS store discount
• Paid Time Off (PTO)
• Paid holidays