Operations Manager

GPAC - Belleview, FL

Full-time - Mid Level

Belleview, FL

Administrative and Support Services

About the position

The Operations Manager will oversee the supervision of Superintendents and manage processes related to Single-Family construction. This role is crucial for maintaining project timelines, managing diverse teams, and ensuring quality standards are met. The Operations Manager will also be responsible for effective communication across departments and adapting schedules to meet evolving project needs.

Responsibilities

• Maintains complete and open lines of communication between the warehouse, corporate office, and sales to facilitate exceptional customer service and cost control.
• P&L management and responsibility.
• Provides servant leadership for scheduling of personnel and directing of day-to-day activities.
• Coordinates all day-to-day warehouse activities including stocking, receiving, and inventory control functions to ensure alignment of duties for the entire distribution center.
• Supervises and monitors work assignments, workflow, performance and work standards, accuracy, and productivity.
• Administrative duties include recruiting, testing, new hire orientation, payroll record keeping and reporting, employee appraisals and reviews, progressive discipline issues (counseling, oral and written warnings), and employee terminations.
• Supervises and oversees maintenance of warehouse equipment and repairs. Ensures that warehouse personnel have safe, efficient equipment to perform distribution functions efficiently.
• Responsible for facility security and loss prevention.
• Supervises and oversees order procedures and services to improve fill rate and order turnaround time. Continuous development and maintenance of improved process.
• Strive to develop and maintain customer rapport and satisfaction, learn, and apply new product knowledge to enhance warehouse personnel.
• Will work closely with internal and external departments regarding product identification, information, and other trends on a weekly basis, interact with other departments (marketing, purchasing, credit, quality assurance) and national distribution centers to resolve customer service issues.

Requirements

• 3-5+ years of Management experience within Single-Family Construction and Building Materials industry.
• Proficient in reading blueprints and technical drawings.
• Strong computer skills, including proficiency in project management software.
• Excellent communication and interpersonal skills.
• Ability to manage and coordinate with diverse on-site teams.
• Thorough understanding of safety protocols and quality standards.
• Proven track record of adhering to project timelines and delivering projects successfully.
• P&L responsibility and management experience.