Operations Manager

$54,491 - $81,000/Yr

The Trusted Handyman LLC - Tampa, FL

Part-time - Mid Level

Tampa, FL

About the position

The Operations Manager at The Trusted Handyman LLC is a versatile role that combines fieldwork and office management. This position is responsible for overseeing daily operations, managing projects, and ensuring excellent client communication. The role begins with a 3-day trial period in the field to build rapport with the team and assess fit, followed by responsibilities that include project supervision, team collaboration, and operational management.

Responsibilities

• Spend the first 3 days working in the field alongside the team to understand the work and processes.
• Lead by example as a skilled handyman and foreman, overseeing projects and ensuring quality.
• Manage on-site projects to ensure they are completed on time, within budget, and meet quality standards.
• Build strong relationships with the crew and assist in training team members as needed.
• Address on-site challenges and make adjustments to ensure client satisfaction.
• Prepare accurate job bids and estimates based on field knowledge and data analysis.
• Act as the point of contact for clients, providing updates and handling concerns.
• Manage project schedules, coordinating workers, tools, and materials for efficient workflow.
• Monitor supplies and equipment, coordinating procurement to avoid delays.
• Use project management software to track job progress, costs, and generate reports.
• Assist in creating Standard Operating Procedures (SOPs) to optimize efficiency.
• Oversee project inspections to ensure high standards of work.
• Assist with recruiting, onboarding, and training new hires.

Requirements

• Minimum of 5 years of experience in construction, handyman services, or a related field.
• Experience as a foreman or team leader in construction or renovation projects.
• Familiarity with managing day-to-day operations in a service-based business.
• Proficient in carpentry, drywall, plumbing, and other handyman services.
• Experience with project management tools, QuickBooks, and estimating software.
• Strong ability to communicate with clients, workers, and management.
• Quick thinker, capable of adapting to challenges in the field and operations.
• Willingness to engage in fieldwork and office tasks equally.

Benefits

• 401(k)
• Flexible schedule
• Paid time off
• Professional development assistance