Operations/Non-IT Project/Program Manager 2

Robert Half - New York, NY

Full-time - Mid Level

New York, NY

Administrative and Support Services

About the position

The Operations/Non-IT Project/Program Manager 2 role at Robert Half involves overseeing the development of creative assets, managing vendor contracts, and coordinating with various teams within the organization. This position is crucial for managing multiple projects, ensuring efficient timelines, and maintaining effective communication with stakeholders and partners.

Responsibilities

• Oversee the management of creative assets through monthly photoshoots and ensure efficient timelines.
• Handle all retail marketing deliverables for apparel signage showroom assets briefed monthly.
• Look after vendor and contract management.
• Assist in all apparel-related Member Support communications, promotions, policies, product knowledge, photoshoot planning, and coordination.
• Support the Affiliate/Influencer program with product seeding and communication to vendors.
• Foster increased collaboration with key departments and stakeholders.
• Maintain the Apparel team omnichannel marketing calendar for visibility across the organization.
• Manage apparel team project plans and consistently follow-up to ensure projects are on track.
• Work closely with the creative team in gathering vital assets including copy, photography, videography, swatches, and samples.
• Oversee vendor contract management for the team.
• Regularly update stakeholders regarding project status.

Requirements

• Proven experience in operations, project, or program management
• Strong communication skills, with ability to articulate project goals and progress effectively
• Proficiency in Microsoft Excel for data analysis and reporting
• Understanding of marketing principles and brand awareness strategies
• Experience in planning, coordinating and executing operational processes
• Knowledge in policy and procedure design and implementation
• Excellent project management skills, with ability to oversee production timelines and deliverables
• Experience in vendor and stakeholder management
• Proficiency in calendar management for scheduling and coordination of project tasks
• Strong collaboration skills for working with internal and external partners
• Experience in promotions, photography, and video production is a plus
• Familiarity with various project management methodologies
• Ability to handle program management responsibilities, including planning, coordination, and monitoring of programs
• Knowledge of product details, features, and benefits
• Ability to work independently and make decisions in line with company objectives and strategies.

Nice-to-haves

• Experience in promotions, photography, and video production is a plus
• Familiarity with various project management methodologies

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan