Operations & Policy Analyst 2

$59,976 - $91,764/Yr

Department Of Revenue - Salem, OR

Full-time - Entry Level

Salem, OR

Executive, Legislative, and Other General Government Support

About the position

The Operations & Policy Analyst 2 position at the Oregon Department of Revenue is designed for detail-oriented individuals who will contribute to the efficiency and performance of automated systems related to tax compliance and analysis. This role involves evaluating systems, collaborating with various stakeholders, and assisting in the development of operational procedures. The position offers a hybrid work environment, allowing for both onsite and remote work, and is crucial in supporting the department's mission to serve Oregon taxpayers.

Responsibilities

• Evaluate automated systems and suggest improvements for efficiency and performance related to tax returns.
• Collaborate with processing centers to ensure accurate data capture for tax compliance and statistical analysis.
• Facilitate discussions with agency staff and managers regarding system efficiency and operational needs.
• Recommend acceptance and determine error acceptance levels for new system developments and enhancements.
• Assist with acceptance testing of new software.
• Provide timely communication to stakeholders, management, and software vendors.
• Assist in the development of operational procedures and long-range plans.

Requirements

• A Bachelor's degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science, or a related field.
• Two years of professional-level evaluative, analytical, and planning work experience, or equivalent experience and education totaling five years.

Nice-to-haves

• Excellent communication skills, both oral and written.
• Enjoys research and analysis.
• Excellent organizational skills.
• Strong problem-solving skills.
• Ability to work independently with minimal supervision.
• Team-oriented with a strong work ethic and approachability.
• Current GenTax user with good navigation skills.
• Knowledge of current systems.

Benefits

• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid holidays
• Vision insurance