Needham Bank - Needham, MA
posted 9 days ago
The Operations Process Quality Specialist and Procedure Analyst at Needham Bank is responsible for evaluating and analyzing the operations' adherence to policies, procedures, and compliance with regulations and risk guidelines. This role focuses on supporting the strategy and execution of operations processes by identifying strengths and areas for improvement, driving efficiencies, and ensuring compliance. The position involves providing data, analysis, and recommendations to eliminate errors and enhance customer and employee experiences.