Operations Program Manager - Philanthropy

$87,194 - $135,138/Yr

City of Hope - Irwindale, CA

Full-time - Mid Level

Irwindale, CA

Hospitals

About the position

The Operations Program Manager for Philanthropy at City of Hope is responsible for managing the operational performance of assigned programs and supporting the development and implementation of strategic initiatives. This role involves coordinating operational activities to enhance efficiency and analytics, developing key performance metrics, and ensuring effective communication between various departments to achieve organizational objectives.

Responsibilities

• Manage the operational performance of assigned programs.
• Develop and monitor key performance metrics.
• Implement plans to achieve specified targets within the department and service line support.
• Coordinate and manage operational activities to improve integration, efficiency, and analytics.
• Report on performance to department leadership.
• Develop and maintain the budget, timeline, and implementation plan.
• Identify and prioritize strategic projects in partnership with department leadership.
• Lead the management of strategic initiatives from inception to implementation.
• Serve as a liaison between various departments to ensure objectives are achieved.
• Create and execute project plans, timelines, and budgets.
• Manage daily tasks associated with the implementation of initiatives.
• Establish routine reporting and templates for departmental use.

Requirements

• Bachelor's Degree in Health Administration, Public Health, or Business Administration.
• Two years of experience in property management, healthcare, or hospital operations.
• Strong communication and interpersonal skills.
• Ability to work independently.
• Excellent human-related skills.