Meta - Redmond, WA

posted 4 days ago

Full-time - Mid Level
Redmond, WA
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About the position

The Operations Program Manager for RL Product Operations at Meta Platforms, Inc. is responsible for overseeing all operational aspects of product launches, ensuring that cost, quality, schedule, and availability goals are met. This role involves collaboration with various teams, including Product Management, Development, and Supply Chain, to develop productization plans and influence key decisions throughout the product development process. The manager will also define KPIs and PRDs, manage product ramp and factory readiness, and address issues with cross-functional leadership. The position requires technical expertise to drive engineering and supply chain teams to meet program targets and involves occasional domestic and international travel.

Responsibilities

  • Own all Operational aspects of a product launch ensuring the cost, quality, schedule, and availability goals are met.
  • Engage with the Product Management, Development, and Supply Chain teams early in the program definition phase to develop productization plans, influence features, drive manufacturability/repairability, cost, schedule, and risk decisions.
  • Work closely with Product Managers and Engineering Program Managers to define Key Performance Indicators (KPIs) and Product Requirement Documents (PRD) to enable successful architecture and design locks for Program Development Phase (PDP) timeline.
  • Manage overall product ramp and factory readiness, and address key issues and present options for resolution to the cross-functional leadership team through the new product reviews and other executive forums.
  • Apply technical expertise to drive engineering and the supply chain team to meet program targets at a product and commodity level for the project.
  • Influence key design and architecture decisions in order to meet the Operational targets and key KPIs.
  • Challenge the hardware teams at a technical level to run Design of Experiments (DOEs) to enable manufacturability and cost-down efforts from a technology standpoint.
  • Actively participate in engineering design discussions and steer solutions to align with market fit and expectations while hitting aggressive cost targets.

Requirements

  • Master's degree (or foreign degree equivalent) in Industrial Engineering, Applied Sciences, Mathematics or related field.
  • Four years of experience in leading Operations' teams in developing and launching new programs, leveraging the Product Development Process (PDP) and Phase Gate Reviews.
  • Experience partnering with Product Management through Product Discovery and Concept phases to establish Product Requirements, key performance indicators, program schedules and cost targets.
  • Active participation in new technology development and hardware design discussions to steer solutions that align with market fit/expectations while hitting program targets.
  • Experience liaising across multiple cross-functional teams to ensure product cost, manufacturability, reliability, product safety compliance and go-to-market strategies are met.
  • Ownership of product costs, including bill-of-material, capital and manufacturing costs.
  • Setting cost targets and managing risks and opportunities with engineering, operations and finance teams.
  • Experience partnering with sourcing teams to strategize devices' supply chain, establish the Supplier Plan of Records and manage the health of BOMs to ensure material availability in support of launch.
  • Defining and owning production ramp plans and inventory commitments to ensure successful product launches.

Benefits

  • Bonus
  • Equity
  • Health Insurance
  • Paid Holidays
  • Flexible Scheduling
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