Operations Program Manager

$151,000 - $249,000/Yr

Zoox - Foster City, CA

Full-time - Senior

Foster City, CA

Administrative and Support Services

About the position

The Operations Program Manager is a supply chain-focused role responsible for overseeing the development and production of complex module assemblies at supplier sites. The primary goal is to ensure on-time product development and delivery by managing production readiness, resource allocation, and coordination across various production stages in the supply chain.

Responsibilities

• Lead supplier operations by planning and executing development builds and new product ramps with module suppliers to ensure part availability and overall quality.
• Drive ramp readiness with suppliers by assessing design status, component availability, equipment readiness, staffing, and capacity planning.
• Work cross-functionally with product engineering, manufacturing, test hardware, procurement, supplier quality, and tooling engineering teams to support ramp readiness and manage 'Ok2Build' & 'Ok2Ship' gates.
• Communicate overall engagement and project status to internal management, highlighting key issues and presenting resolution options to cross-functional teams.
• Support engineering and supply chain teams with risk management by balancing testing milestones with critical kickoff dates.
• Communicate material requirement dates to suppliers for deliveries to the next tier in the supply chain.
• Support supplier communication of supply/delivery plans to sub-tier suppliers and assist in the risk release process for tooling/components.

Requirements

• Bachelor's degree with at least 10 years of relevant experience in hardware supply chain, manufacturing, and/or project management.
• Experience with PCBs, PCBas, or complex vehicle modules such as harnesses and batteries in manufacturing environments.
• Excellent project management skills, including planning, stakeholder communication, expectation setting, problem-solving, and prioritization.
• Knowledge of various program management methodologies and tools to lead cross-functional projects.
• Strong conceptual and planning skills to analyze diverse projects, along with exceptional communication skills.

Benefits

• Paid time off (sick leave, vacation, bereavement)
• Unpaid time off
• Zoox Stock Appreciation Rights
• Amazon Restricted Stock Units (RSUs)
• Health insurance
• Long-term care insurance
• Long-term and short-term disability insurance
• Life insurance