Operations Project Coordinator | Camden Atlanta Regional Office

Camden Property Trust - Atlanta, GA

Full-time - Entry Level

Atlanta, GA

Real Estate

About the position

The Operations Project Coordinator plays a crucial role in coordinating and monitoring construction projects, ensuring effective communication with residents and contractors, and fostering positive relationships to enhance customer satisfaction. This position is integral to achieving community goals related to leasing, retention, and occupancy by providing exceptional service and innovative solutions to project challenges.

Responsibilities

• Assist Operations, Construction, Facilities, and/or Asset Management teams to manage interior and exterior construction projects at community.
• Communicate with third party and Camden construction teams to keep Operations team and residents informed on project timelines.
• Walk interior unit renovations prior to construction to assess unit condition, and walk unit renovations after completion to ensure construction meets company standards.
• Utilize and establish creative marketing and social media strategies to effectively market community enhancements.
• Assist residents with any questions or concerns regarding ongoing or future community projects.
• Promote positive resident relations through courteous and timely response to resident needs and concerns.
• Actively work to create and maintain strong, ongoing relationships with potential and current residents, guests and vendors.
• Use a customer focused attitude year round to increase customer sentiment.
• Assist the Maintenance Supervisor with coordinating and scheduling of apartment inspections relevant to ongoing construction projects.
• Manage schedules for all interior renovations by adding new units to the schedule, communicating with the general contractor on schedule updates, and marking down final acceptance once complete.
• Assist the team with the renewal process and sending out resident notices for units that will be receiving interior upgrades.
• Showcase the value of the community features as they relate to the customer needs.
• Use problem solving skills and best judgment to handle unpredictable situations as they arise.
• Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision.
• Will assist in other projects and activities as needed.

Requirements

• Bachelor's degree preferred.
• One year of experience in sales, hospitality and/or customer service.
• Leasing and/or property management experience preferred.
• Project management experience in construction preferred.
• Knowledge of OneSite and Yield Star preferred.
• Customer focused attitude and ability to build strong relationships.
• Ability to meet or exceed sales and customer service goals.
• Proficiency in Microsoft Office Suite including Word, Teams, Excel & Outlook.
• Strong written and verbal communication skills.
• Bilingual in Spanish is a plus.

Nice-to-haves

• Experience in property management or leasing is preferred.
• Familiarity with project management tools and software.

Benefits

• Health insurance coverage
• Dental insurance coverage
• 401k retirement savings plan
• Paid holidays
• Paid time off for volunteering activities
• Flexible scheduling options
• Professional development opportunities