Robert Half - Dublin, CA
posted 3 months ago
We are in search of an Operations Quality Analyst II to join our team located in Dublin, California, but this role will be remote. As part of our team, you will play an instrumental role in supporting key portfolio operations, analyzing data, ensuring compliance, and improving operational metrics. This role offers a long-term contract employment opportunity and is crucial in maintaining the efficiency and effectiveness of our operations. You will support key portfolio activities to ensure efficiency and effectiveness, accurately analyze and interpret data to aid in decision-making, and engage with a diverse community to ensure compliance and educate as necessary. Additionally, you will implement operational improvements based on data analysis and business needs, develop and manage ongoing metrics and reporting to monitor operational performance, and collaborate with stakeholders to ensure accountability and successful outcomes. Your role will also involve utilizing Microsoft Excel and SQL skills to manage and analyze data, maintaining high organizational standards and attention to detail in all work, and handling multiple priorities simultaneously with a positive, action-oriented attitude.