Operations Representative

$28,496 - $41,600/Yr

Oregon State University - Corvallis, OR

Part-time,Full-time - Entry Level

Corvallis, OR

Educational Services

About the position

The Operations Representative position at Oregon State University involves providing customer service and support within the Department of Recreational Sports. The role is focused on assisting program participants, managing service counters, and ensuring a positive experience for all users of the recreational facilities. This position requires a commitment to safety, customer satisfaction, and adherence to departmental policies.

Responsibilities

• Assist program participants and facility users with all aspects of the Department of Recreational Sports programs.
• Use Recreation Management Software to verify participant eligibility and monitor access to facilities.
• Handle cash and credit functions for fees, memberships, and guest passes.
• Provide positive public relations and policy education to participants.
• Execute emergency procedures and provide First Aid and CPR assistance.
• Issue equipment to participants for daily recreation use.
• Perform laundry service duties and assist with special projects as assigned.

Requirements

• Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study.
• Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment.
• First Aid, CPR/AED for the Healthcare Provider and DRS Bloodborne Pathogens certifications required before employment begins.

Nice-to-haves

• Previous customer service experience.
• Previous cash handling and credit card experience.
• Awareness of safety concerns and risk management.
• Excellent oral and written communication skills.

Benefits

• Hourly wage consistent with OSU Student Employment Pay Rate Guidelines.
• Opportunity for personal and professional development.