Operations / Sales Manager

$120,000 - $120,000/Yr

Ecintel - Temecula, CA

Full-time - Senior

Temecula, CA

Machinery Manufacturing

About the position

The Operations and Sales Manager will oversee daily operations and drive revenue growth through strategic sales initiatives. This role requires a blend of operational efficiency and sales strategy, focusing on streamlining processes and expanding client relationships to meet organizational goals.

Responsibilities

• Oversee daily operations to ensure efficient and effective service delivery.
• Implement operational strategies and processes to improve productivity, quality, and profitability.
• Monitor and analyze key performance indicators (KPIs) to optimize resources, reduce costs, and improve service quality.
• Develop and enforce operational policies and procedures to ensure compliance with industry standards and regulations.
• Collaborate with cross-functional teams, including logistics, finance, and customer service, to streamline processes and ensure alignment with business objectives.
• Identify and resolve operational issues to maintain high levels of service and client satisfaction.
• Develop and execute sales strategies to meet or exceed revenue targets and business growth objectives.
• Build and maintain strong client relationships, focusing on customer satisfaction and long-term partnerships.
• Conduct market research to identify new sales opportunities and understand competitor activities.
• Prepare and deliver sales presentations, proposals, and contracts to prospective clients.
• Track sales performance, analyze sales data, and prepare regular sales reports to communicate progress and identify areas for improvement.
• Collaborate with the marketing team to develop campaigns and promotions that drive sales growth.
• Lead, mentor, and train a team of sales and operational staff to achieve company goals.
• Set clear performance expectations and provide regular feedback to ensure continuous improvement and professional growth.
• Foster a positive, collaborative, and results-driven work environment.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Sales, or a related field.
• Proven experience in operations and sales management, ideally in ecommerce.
• Strong leadership and team management skills with a demonstrated ability to motivate and drive performance.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze complex data, identify trends, and make data-driven decisions.

Nice-to-haves

• Familiarity with industry-specific regulations, standards, or processes.
• Ability to multitask and handle stressful situations in a fast-paced environment.
• Knowledge of budget management, forecasting, and financial analysis.

Benefits

• Competitive salary of $120,000 annually.