About the position
Q3 Contracting, a division of Primoris Services Corporation, is seeking an Operations Scheduler to join our team. This role is critical in strategically prioritizing work and determining resource assignments to proactively plan and align a multi-week, rolling schedule. The Operations Scheduler will ensure that work is performed on-time and within specified customer, compliance, safety, and operational performance metrics. The successful candidate will maintain a holistic view of work to be completed at all times, identifying and recommending solutions for resolving work capacity issues in the most efficient, cost-effective, and safe manner. The primary objective of the Operations Scheduler is to build and manage a 0 - 12+ week book of work, developing and handing off a prioritized, compliant, executable 2-week schedule to the Work Coordination function for final adjustment and execution by field teams. This position will be responsible for creating the schedule for a designated region, function, and/or commodity area, ensuring that all compliance work is scheduled within required timeframes and that work tasks are assigned correctly based on provided dependencies. In this role, the Operations Scheduler will plan a multi-week work schedule based on evaluation of work demands and prioritization, considering various factors such as work types, job priorities, resource availability, customer expectations, and permitting requirements. The Scheduler will manage personnel, equipment, and material resource availability over a multi-week timeframe, ensuring that work assignments are available to crews across the region. This includes decision-making to reallocate resources as needed, optimizing contract and employee resource selection to minimize costs while maximizing schedule adherence, customer satisfaction, safety, and compliance. Additionally, the Operations Scheduler will analyze scheduling and work assignment performance to forecast resource utilization for the upcoming quarter, identifying opportunities for resource reallocations and operational improvements. The role requires effective communication and collaboration with local supervisors and stakeholder groups to maximize productivity and operational efficiency. The Scheduler will drive customer satisfaction by establishing and maintaining strong adherence to scheduling processes, facilitating regular scheduling meetings, and negotiating with key partners to realign project dates as necessary.
Responsibilities
- Plan a multi-week region/function/or commodity area-wide work schedule based on evaluation of work demands and work prioritization.
- Manage personnel, equipment, and material resource availability/backlog over a multi-week timeframe.
- Analyze scheduling and work assignment performance to forecast resource utilization for the upcoming quarter.
- Accountable for ensuring all compliance work is scheduled within required timeframes.
- Communicate and work effectively with local supervisors and build strong partnerships with stakeholder groups.
- Drive customer satisfaction by establishing and maintaining strong adherence to scheduling processes.
Requirements
- Bachelor's degree in business administration or related field preferred.
- Five years' experience in construction, design, maintenance or other operations area.
- Utility scheduling/planning experience preferred.
- Demonstrated ability to schedule and manage work activities that meet customer and/or internal stakeholder requirements.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills including meeting management and facilitation.
- Proficiency with spreadsheet tools.
- Ability to retrieve and manipulate data from reporting tools.
Nice-to-haves
- Experience with work management, mapping and scheduling tools.
