Operations Service Work Coordinator - White Bear Lake, MN

$58,656 - $82,098/Yr

Xcel Energy - White Bear Lake, MN

Full-time - Entry Level

White Bear Lake, MN

5,001-10,000 employees

Utilities

About the position

The Operations Service Work Coordinator at Xcel Energy is responsible for the maintenance and coordination of daily work plans, ensuring efficient use of resources while emphasizing safety, customer satisfaction, quality improvement, and regulatory compliance. This role involves generating work orders, performing final reviews, and ensuring data integrity across operating systems to support effective work execution.

Responsibilities

• Create and maintain a daily work plan and daily crew roster.
• Adjust planned schedules on a day-to-day basis and assign crews for priority tasks based on resource availability and real-time progress reports.
• Generate work orders and complete job closeout of all work packets within various systems.
• Analyze exception reports to verify labor and equipment charged to each work order.
• Support the department by requesting locates, ordering materials, coordinating utilities, or scheduling specialized equipment for daily operations.
• Maintain data integrity within systems used for managing daily work execution and asset management.
• Reconcile completed work packets to eliminate discrepancies in labor, material, and transportation charges.
• Work effectively with local supervisors and build strong partnerships with stakeholder groups.

Requirements

• High School diploma or GED.
• Minimum three years related experience in the utility or construction industries.
• Good understanding of work functions including work order management, payroll, invoicing, materials, compliance, and safety.
• Demonstrated ability to schedule and manage work activities to meet customer and internal stakeholder requirements.
• Proficiency with Microsoft Excel or other spreadsheet tools.
• Ability to retrieve and manipulate data from reporting tools.
• Knowledge of a wide range of computer software applications including Microsoft products and work management tools.

Benefits

• Spot On Bonus
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA)
• Limited-Purpose FSA
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave