This position is part of the Facility Services & Support, Guest Services Operations team, which processes work orders for all Burbank, Glendale, and North Hollywood Disney facilities, along with the ABC Prospect lot. The role involves handling a high volume of internal service calls, emails, faxes, and walk-in requests with courtesy and efficiency. The individual will be responsible for data entry of customer service work orders, security gate passes, and ensuring compliance with security policies. The position requires effective teamwork, self-direction, and resourcefulness in accomplishing responsibilities and assignments.