Premier America Credit Union - Los Angeles, CA
posted 4 months ago
At Premier America Credit Union, the Operations Services Specialist plays a crucial role in supporting the operations of the credit union branches, virtual services, and member service areas. This position is designed for individuals who are committed to delivering exceptional service and are eager to contribute to the efficiency and effectiveness of the organization. The Operations Services team is dedicated to ensuring that all processes run smoothly and that members receive the highest level of service possible. The Specialist will be responsible for a variety of tasks that require attention to detail, strong communication skills, and the ability to work collaboratively with team members across different departments. The Operations Services Specialist will assist in reviewing Mobile/ATM deposits, processing requests from internal departments, and managing daily remittance processing. This role also involves scanning and indexing member documents, processing dormancy releases, and handling incoming mail requests. The Specialist will need to establish effective communication with Credit Union staff, responding to inquiries and maintenance requests while maintaining confidentiality and integrity in all interactions. Additionally, the Specialist will be expected to complete assigned special projects and ensure that their work area is clean and well-maintained. To succeed in this role, the Operations Services Specialist must demonstrate a commitment to the core values of Premier America Credit Union, which include accountability, friendliness, and respect. The ability to manage time effectively and provide feedback for process improvements is essential. This position offers an opportunity for personal growth and development within a supportive team environment, making it an ideal choice for individuals looking to advance their careers in the financial services industry.