Operations Specialist (Cash)

Ampcus - Richmond, VA

Full-time

Richmond, VA

Professional, Scientific, and Technical Services

About the position

Ampcus Inc. is seeking a highly motivated Operations Specialist (Cash) to join our talented team in Richmond, VA. This position involves a variety of responsibilities centered around the accurate processing of cash and coin receipts, payments, and destruction. The Operations Specialist will perform moderately complex inspection, verification, inventory, preparation, and record-keeping activities to ensure the integrity of cash operations. The role requires a keen attention to detail and the ability to follow strict procedures to maintain compliance with operational standards. In addition to cash processing, the Operations Specialist will conduct process auditing activities to ensure transactional accuracy and inventory security at multiple points in the receipt and payable process. This includes acting as a witness to the destruction of currency in accordance with Treasury requirements. The position also involves providing hardware and software support for the computer systems used by cash operations, as well as technical support for the automated vault retrieval system. The Operations Specialist will be responsible for routine administrative tasks, reporting, and budget management functions. Ensuring the safe, accurate, and timely circulation of a significant value of currency and coin inventory is crucial, especially during normal operations and periods of natural disaster. The role requires identifying and troubleshooting operational issues, assisting customers with various questions and problems, and providing transactional and discrepancy reporting to appropriate stakeholders.

Responsibilities

• Performs a limited scope of moderately complex inspection, verification, inventory, preparation and record keeping activities governing the accurate processing of cash and coin receipts, payments, and destruction.
• Performs moderately complex process auditing activities ensuring transactional accuracy and inventory security at multiple points in the receipt/payable process.
• May act as witness to destruction of currency in accordance with Treasury requirements.
• Provides hardware and software support for computer systems used by cash operations.
• Provides technical support for the automated vault retrieval system.
• Performs some routine administrative, reporting, and budget management functions.
• Ensures safe, accurate, and timely circulation of a significant value of currency/coin inventory to meet the needs of depository institutions and public citizens during normal operation and period of natural disaster.
• Performs processing, auditing, and troubleshooting activities in compliance with operating procedures and controls.
• Identifies and troubleshoots operational issues and assists customers with a variety of questions and problems, providing transactional and discrepancy reporting to appropriate stakeholders.

Requirements

• Ability to handle sensitive information with confidentiality.
• Strong attention to detail, with experience strictly following procedures.
• Comprehensive customer service and interpersonal skills.
• Proficient computer skills including Microsoft Office along with other various online applications as needed for the role.
• Thorough knowledge of cash operations and the prescribed operating procedures, safety, security, and compliance and/or production standards and controls.
• Position requires continuous visual concentration and manual dexterity to operate PC.
• Requires regular sitting and standing/walking.
• Major lifting and carrying, not likely to exceed fifty pounds.
• May require extended work hours and/or schedule flexibility as unexpected situations and/or workflow dictate.
• Occasional domestic travel including overnight stays may be necessary.

Nice-to-haves

• Bachelor's degree in relevant discipline preferred.
• 3 to 5+ years of relevant work experience.