Operations Specialist (Coordinator II - CPPW)

$83,221 - $118,768/Yr

City of Portland - Portland, OR

Full-time - Mid Level

Hybrid - Portland, OR

Executive, Legislative, and Other General Government Support

About the position

The Operations Specialist (Coordinator II - CPPW) position at the City of Portland is a full-time role focused on coordinating emergency management programs with significant public safety implications. The incumbent will manage projects related to alert and warning systems or public safety planning for large-scale events, ensuring compliance with city regulations and fostering relationships with stakeholders. This role also involves acting as a Duty Officer, participating in emergency response, and providing training and mentorship to city staff.

Responsibilities

• Manage a variety of programs including contract and vendor management related to emergency response areas.
• Set project goals and objectives, identify stakeholders, define scope of work, and manage project risks.
• Create or update operational guidelines and ensure compliance with city regulations.
• Develop program metrics, track data, and provide transparency via reports and dashboards.
• Facilitate training and exercise opportunities for PBEM Duty Officers and City staff.
• Act as on-call Duty Officer, monitoring emergency situations and activating the Emergency Coordination Center (ECC) as necessary.
• Participate as a representative and subject matter expert in local and regional emergency management initiatives.

Requirements

• 3-5 years of professional experience managing projects and working as part of a multidisciplinary team.
• Experience with principles and practices of business communication and program administration.
• Ability to learn City rules, policies, and procedures related to area of assignment.
• Ability to analyze, explain, and apply relevant laws, ordinances, policies, and procedures.
• Ability to establish and maintain effective working relationships with various stakeholders.

Nice-to-haves

• Experience in emergency management, community resilience, public health, or public safety projects.

Benefits

• Paid training
• Flexible schedule
• Language Pay Premium Eligible