Operations Specialist (Coordinator II - CPPW)

City of Portland - Portland, OR

Full-time

Hybrid - Portland, OR

Executive, Legislative, and Other General Government Support

About the position

The Operations Specialist position at the Portland Bureau of Emergency Management (PBEM) is a full-time role focused on coordinating critical program areas related to public safety and emergency response. The incumbent will manage programs that involve alert and warning systems or public safety planning for large-scale events, ensuring compliance with city regulations and fostering collaboration among stakeholders. This role includes responsibilities in emergency coordination, data reporting, training facilitation, and acting as a Duty Officer during emergencies, contributing to the bureau's mission of enhancing disaster readiness and community resilience.

Responsibilities

• Manage a variety of programs related to emergency response, including contract and vendor management.
• Set project goals and objectives, identify stakeholders, and define the scope of work.
• Create or update operational guidelines and ensure compliance with city regulations.
• Develop program metrics, track data, and provide transparency through reports and dashboards.
• Facilitate training and exercise opportunities for PBEM Duty Officers and City staff.
• Act as on-call Duty Officer, monitoring emergency situations and activating the Emergency Coordination Center (ECC) as necessary.
• Participate in local and regional emergency management initiatives.

Requirements

• Experience with principles and practices of business communication and program administration.
• Ability to learn City rules, policies, and procedures related to the area of assignment.
• Ability to exercise independent judgment, problem-solve, and take initiative within established procedures.
• Ability to analyze, explain, and apply relevant laws, ordinances, policies, and procedures.
• Ability to establish and maintain effective working relationships with various stakeholders.

Nice-to-haves

• 3 - 5 years of professional experience managing projects and working as part of a multidisciplinary team.
• 3 - 5 years of professional or volunteer experience in emergency management, community resilience, public health, or public safety.

Benefits

• Language Pay Premium Eligible
• Union Representation under the City of Portland Professional Workers (CPPW)