Operations Specialist I Temporary

$35,000 - $45,000/Yr

Farm Credit Of Southern Colorado - Monte Vista, CO

Full-time - Entry Level

Monte Vista, CO

51-100 employees

Professional, Scientific, and Technical Services

About the position

The Operations Specialist I position at Farm Credit of Southern Colorado is a temporary role focused on delivering exceptional customer service to clients at the Monte Vista office. The specialist will handle various operational tasks, including cash management, loan post-closing, and facilities maintenance, while ensuring compliance with company policies. This full-time position requires approximately 40 hours of work per week and is eligible for benefits.

Responsibilities

• Respond to customer inquiries and requests in a timely and gracious manner.
• Direct incoming call traffic as needed and assist customers with eCommerce products.
• Post and process drafts, payments, ACHs, and incoming and outgoing wires.
• Run and verify daily reports, communicating with the Accounting Department.
• Review, book, and disburse closed loans, filing and recording legal documents.
• Monitor and maintain appropriate coverages and documentation on existing loans.
• Order and maintain office supplies and oversee office building and grounds maintenance.
• Perform other duties as required.

Requirements

• High School diploma or equivalent combination of education and experience.
• 1-3 years of clerical/teller/banking/office experience or equivalent.
• Excellent customer service skills and knowledge of customer service principles.
• Proficiency in Word, Excel, PowerPoint, and Outlook.
• Strong oral and written communication skills.
• Ability to interact effectively with others and maintain an organized workspace.
• Skill in listening and resolving customer issues.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401k
• Tax advantage accounts
• Paid vacation
• Sick leave
• Parental leave