Operations Specialist II - Banking

$43,680 - $43,680/Yr

Kelly Services - Farmington Hills, MI

Full-time - Entry Level

Farmington Hills, MI

10,001+ employees

Administrative and Support Services

About the position

The Operations Specialist role at Kelly involves providing operational support and guidance within a premier financial institution. This temporary position focuses on resolving complex production-related issues, maintaining client relationships, and recommending operational procedure changes to enhance departmental efficiencies. The role is designed for individuals who can adapt to a dynamic environment and possess strong problem-solving skills.

Responsibilities

• Providing operational support and guidance for production tasks.
• Resolving complex production-related issues and escalating significant issues in a timely manner.
• Independently resolving customer or client issues.
• Maintaining and developing key client relationships through efficient and professional communication.
• Participating in projects and recommending operational procedure changes for departmental efficiencies.

Requirements

• 2+ years in banking or accounting work experience
• Bachelor's degree
• Excellent problem-solving and critical thinking skills
• Strong time management and organizational abilities
• Highly analytical and detail-oriented
• Good written and verbal communication skills
• Proven transferable skills and the ability to adapt to change.

Benefits

• Voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
• Retirement savings plan
• Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)
• Transit spending account
• Paid sick leave under the applicable state or local plan.