Robert Half - Chattanooga, TN

posted 14 days ago

Full-time - Entry Level
Chattanooga, TN
10,001+ employees
Administrative and Support Services

About the position

The Operations Specialist role involves monitoring weather conditions to ensure the safe and efficient movement of goods. This position is critical for logistics coordination, requiring effective communication and decision-making skills to adapt transportation operations based on meteorological impacts. The role is temporary and primarily covers the midnight to 8:00 AM shift from Wednesday to Friday.

Responsibilities

  • Accurately monitor and interpret weather forecasts that could affect transportation routes and destinations.
  • Evaluate potential risks and impacts of adverse weather on transportation operations and make necessary adjustments.
  • Communicate weather-related information to drivers, dispatchers, and other relevant staff in a clear and concise manner.
  • Collaborate with drivers to modify routes or schedules as necessary to avoid hazardous weather conditions.
  • Provide support and guidance to drivers navigating through challenging weather conditions.
  • Maintain and update records of weather-related incidents and their impact on transportation operations.
  • Use MS Word and Internet for tracking and reporting purposes.
  • Provide excellent customer service by resolving customer inquiries efficiently.
  • Perform data entry tasks to maintain accurate customer credit records.
  • Process customer credit applications with detail and accuracy.

Requirements

  • Must have at least one year of relevant experience in the transport industry.
  • Proficient in MS Word and Internet usage.
  • Strong customer service skills.
  • Ability to perform data entry tasks accurately and efficiently.
  • Willingness to work in the 4 PM to midnight shift.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work under pressure.
  • Knowledge of transport operations and regulations is a plus.
  • High level of initiative and ability to work independently.
  • Problem-solving skills and ability to make quick decisions when required.
  • Ability to handle confidential information with discretion.
  • High school diploma or equivalent educational qualification required.

Nice-to-haves

  • Knowledge of transport operations and regulations is a plus.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Vision insurance
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