Operations Specialist Program Coordinator

$78,760 - $133,870/Yr

BAE Systems - Broomfield, CO

Part-time - Mid Level

Broomfield, CO

Computer and Electronic Product Manufacturing

About the position

The Learning Operations Specialist at BAE Systems is responsible for supporting the logistics and operational needs of learning and organizational development services. This role involves coordinating vendor-led learning events, managing registrations, and analyzing training data to support the enterprise-wide learning strategy. The Specialist will ensure operational excellence in delivering products and services to customers, while also providing actionable insights based on data analysis.

Responsibilities

• Coordinate with business leads and stakeholders to plan, schedule, and manage logistics for virtual and in-person learning programs.
• Manage relationships and operations with vendors to ensure contracts are up-to-date and services are procured accurately.
• Conduct analyses of learning data, evaluations, return on investment, and other key development metrics.
• Compile learning metrics, review reports, and assess trends.
• Maintain and analyze metrics that support the enterprise-wide learning strategy.
• Collaborate with the Talent Solutions team on the evolution of learning dashboards and metrics.
• Provide data, analysis, insights, and data visualization support for stakeholder reporting requirements.
• Manage multiple concurrent projects, including creating project plans and communications.
• Coordinate updates for Talent Solutions knowledge-based articles and review article usage.
• Reconcile inter-company billing, process expense reports, create purchase orders, and verify invoices.
• Develop collaborative relationships within the department and with key stakeholders.

Requirements

• Bachelor's degree and at least 8 years of related experience (equivalent experience may be substituted for the degree).
• Strong project management, business acumen, customer service, and communication skills.
• Ability to partner effectively with internal and external partners and key stakeholders.
• Excellent time management skills with the ability to work independently or as part of a team.
• Strong analytical and problem-solving skills.
• Excellent computer skills including Microsoft Office and advanced Excel.
• Ability to deliver attentive, responsive, and diplomatic customer service.
• Strong written, verbal, and presentation skills.

Nice-to-haves

• Experience in learning and organizational development.
• Familiarity with Learning Management Systems (LMS).

Benefits

• Health savings account
• Paid holidays
• Disability insurance
• Dental insurance
• 401(k)
• Paid time off
• Paid military leave
• Parental leave
• Employee assistance program
• Vision insurance
• Pet insurance