H&R Block - Syracuse, NY
posted 4 months ago
The Operations Specialist - Seasonal is a vital role within H&R Block, responsible for a variety of non-systems duties that support the operational efficiency of tax offices. This position involves performing basic building maintenance tasks, such as replacing light bulbs, ceiling tiles, and conducting minor low voltage electrical work. When faced with complex repairs that require specialized skills, the Operations Specialist will notify the District Operations Coordinator (DOC) to ensure that the issue is addressed by a certified technician. In addition to maintenance tasks, the Operations Specialist is responsible for the delivery and transfer of office supplies and materials, as well as assisting with the setup and closing of seasonal tax offices. This includes ensuring that the office layout adheres to the established planogram, maintaining cleanliness, and ensuring that the office meets overall brand standards. The role also requires attendance at necessary training sessions to stay updated on procedures and best practices. A critical aspect of this position is ensuring the security of the office when leaving after hours, confirming that all necessary precautions are taken. The Operations Specialist may also be assigned additional duties by the DOC or collaborate with other managerial staff as needed, making this role dynamic and integral to the smooth operation of H&R Block's seasonal tax offices.