Operations Specialist
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About The Position
The Operations Specialist at George Mason University plays a crucial role in managing the administrative functions that support the Early Identification Program (EIP). This position is responsible for overseeing front-line operations, which include purchasing, telecommunications, inventory control, scheduling, and supervising student workers. The Operations Specialist will provide essential support to the Executive Director and staff in completing projects and executing events, ensuring that the office operates efficiently and effectively. This role is vital in maintaining the quality of services provided to program partners, students, and staff, and it requires a proactive approach to problem-solving and operational management. In this position, the Operations Specialist will monitor the daily workflow of the office, ensuring that services are delivered promptly and professionally. They will oversee front-line services, including managing general office inquiries, scheduling appointments, and maintaining communication with program partners, students, and families. The Operations Specialist will also be responsible for hiring, training, and supervising Office Assistants, ensuring that the front desk is adequately staffed and that student employees are guided professionally. Additionally, the Operations Specialist will manage the purchasing and maintenance of office equipment and supplies, serve as a liaison with other administrative offices, and oversee the maintenance of student files. They will provide logistical support for programs, work closely with public-school partners, and ensure compliance with safety procedures. This role requires a strong understanding of budget management and the ability to navigate various systems to track expenses and manage resources effectively. The Operations Specialist will also be expected to make recommendations for procedural changes to enhance service delivery and operational flow.
